How To Unsend An Email In Outlook

How To Unsend An Email In Outlook

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Version 1.6
Update October 17, 2024

How To Unsend An Email In Outlook, Accidentally sending an email to the wrong person or including incorrect information can be a stressful experience. Fortunately, Microsoft Outlook offers a feature that allows you to unsend an email, provided certain conditions are met. This guide will walk you through the steps to unsend an email in Outlook and clarify the limitations of this feature.

Understanding the Recall Feature

The unsend option in Outlook is technically called “Recall.” This feature lets you attempt to retract an email that you’ve already sent, but it’s important to note:

  • Email Must Be Unread: You can only recall an email if the recipient hasn’t opened it yet.
  • Same Organization: The recall feature typically works only for emails sent to recipients within the same organization (using Microsoft Exchange).
  • Email Settings: The recipient must have Outlook set up in a way that allows for recall, such as not using certain email services.

Steps to Unsend (Recall) an Email in Outlook

Using the Desktop Version of Outlook

  1. Open Outlook: Launch the Microsoft Outlook application on your computer.
  2. Go to Sent Items: In the left sidebar, click on Sent Items to view the emails you have sent.
  3. Select the Email: Find and double-click on the email you want to recall. This will open the email in a new window.
  4. Access the Recall Feature:
    • Go to the Message tab at the top of the window.
    • Click on Actions in the ribbon.
    • Select Recall This Message from the dropdown menu.
  5. Choose Recall Options:
    • You will see two options:
      • Delete Unread Copies of This Message: This option attempts to delete the email from the recipient’s inbox.
      • Delete Unread Copies and Send a Replacement: This allows you to send a new email as a replacement for the recalled one.
    • Select your preferred option and click OK.
  6. Confirmation: You’ll receive a confirmation message indicating whether the recall was successful or failed.

Using Outlook Web App (OWA)

Unfortunately, the recall feature is not available in the Outlook Web App. If you are using OWA, you will need to send a follow-up email to clarify or correct any mistakes.

Limitations of Email Recall

  • Recipient’s Action: If the recipient has already opened the email, you won’t be able to recall it.
  • Different Email Clients: Recall may not work if the recipient uses a different email client (like Gmail or Yahoo).
  • Time Sensitivity: The recall action must be performed quickly after sending the email for it to have a chance of success.

Best Practices for Avoiding Mistakes

While the recall feature can be helpful, it’s best to take precautions to avoid needing it in the first place:

  • Double-Check Recipients: Always verify the recipients of your email before hitting send.
  • Use Delay Sending: Consider setting up a delay for outgoing emails. This gives you a buffer period to catch mistakes. You can do this by:
    • Going to File > Options > Mail.
    • Under Send messages, check Delay delivery and set your desired time.
  • Proofread: Take a moment to read through your email for typos or inaccuracies before sending.

Conclusion

Recalling an email in Outlook can save you from potential embarrassment or miscommunication, but it comes with limitations. By following the steps outlined above, you can attempt to unsend an email effectively. Additionally, practicing good email habits can help minimize the need for this feature in the future. Happy emailing!


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